MHealth4CBS in South Africa, a review of the role of mobile phone technology for monitoring and evaluation of community based health services
MHealth4CBS in South Africa, a review of the role of mobile phone technology for monitoring and evaluation of community based health services
Against a background of growing access to, and increasing enthusiasm for the use of mobile phone technology in health services (mHealth) in low and middle income countries (LMICs), we reviewed the potential usefulness of mHealth for monitoring and evaluation (M&E) of the planned integration of community based health services (mHealth4CBS) in South Africa. It forms part of a portfolio of support for the development of M&E systems for community based PHC outreach teams currently being implemented as part of the PHC re-engineering process. The purpose of the investigation was both to shed light on an emerging field and to provide recommendations for policy makers. We specifically sought to understand what the field of mHealth had to offer, to explore how mHealth is implemented in practice and to use these two sources of information to reflect on the lessons and implications for implementing mHealth at scale for M&E of community based services.
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