Knowledge and Information Management Services

The SAMRC Knowledge and Information Management Services (KIMS) supports health and medical research by providing library and information services to staff as well as to external researchers and organisations.

Literature Searches
SAMRC information specialists conduct literature searches, with the cost of this service depending on the requested databases.
Provision of Impact Factors
The SAMRC subscribes to the Journal Citation Report database (Science and Social Science editions), which enable access to over 7,500 scholarly and technical journals.
Document delivery services
The SAMRC sources bibliographic material locally and internationally and delivers it via post or email. (Complete the form)
Interlibrary lending FAQ

The SAMRC’s interlibrary lending service provides researchers with photocopies, books and other material not available at other institutions.

Who qualifies for interlibrary lending? 
All SAMRC staff and the public.

How to submit requests?
By email to

How long will delivery take? 
Requests are processed as soon as possible. SAMRC material is provided to other institutions within two to five days and requested material is sourced by the SAMRC from other institutions within 21 days.

Are there limits to what can be sourced? 

Certain categories of material are not readily available through interlibrary lending (e.g. rare books, special collections, audio-visual materials, reference works and entire issues of periodicals). Photocopies can be made of these documents (subject to the Copyright Act 98 of 1978). Copyright law limits copies to no more than one article from a single issue and no more than 10% of the specific issue to be copied for the same client.

How much does it cost?
Document delivery services and Cost
SAMRC staff can use their project codes to cover payment while external clients are required to pay in cash.

What is the loan period? 
Loan periods vary, depending on the policy of the supplying library. On average, loan periods range from four to eight weeks.

Who must the material be returned to? 
All material obtained from and through ISD on ILL must be returned to the SAMRC, - either personally or by means of registered or insured mail.

Borrowing/Requesting Material

Material may be borrowed  from the SAMRC’s resource centre:

  • In person by visiting our resource centre.
  • Electronically - by Email:
  • By telephone - only when a valid book number, title or authors are supplied.

Need any support or help? Email/call us.

Ordering books and journals

To order and purchase publications or bibliographical resources, please contact the SAMRC’s information specialists.

Contact details

Ms Nikiwe Momoti
Division Manager: Knowledge and Information Management Services
Email: | Tel: +27 21 9380397
Ms Natasha Langdown
Tel. +27 (0) 21 938 0470
Ms Merle Pietersen
Tel. +27 (0) 21 938 0658
Ms Sharleen Lategan
Tel. +27 (0) 21 938 0435